Clean bill of health for Troon nursing home after spot check

A Troon nursing home has received a positive report following a spot check, indicating a clean bill of health on its care provision for older people. Westbank Care Home, located on Titchfield Road, was recently graded as ‘good’ across five quality indicators by the Care Inspectorate, who conducted the visit in October with the results now made public.

The Care Inspectorate highlighted several strengths of the home, with staff commended for developing positive relationships with residents, creating a content and homely atmosphere. The leadership within the home was described as effective, organised, and motivated towards continuous improvement. Staffing was noted to be well-organised and focused on meeting residents’ needs, while maintaining a clean and safe environment.

Residents at Westbank Care Home benefit from person-centred and up-to-date care plans, which contribute to positive outcomes. The home is registered to provide care and support for 20 older individuals with physical needs and/or dementia. The report emphasized that the service’s strengths significantly outweigh areas for improvement, particularly in supporting residents’ wellbeing and enabling them to make choices that matter to them.

People living at the care home expressed contentment and felt valued, with warm interactions and supportive staff noted by the Care Inspectorate. Residents appreciated the variety and quality of activities available to them and felt listened to by the staff. The service’s proactive approach to supporting meaningful activities, both within the home and in the community, was highlighted as a particular strength.

In terms of quality indicators including setting, leadership, staff team, planned care and support, and supporting people’s wellbeing, Westbank Care Home received a ‘good’ grading across the board. External professionals and feedback from residents and families also provided positive remarks on the service’s management of healthcare needs.

Overall, the report painted a picture of a caring and supportive environment where residents’ individual needs and preferences are prioritised, contributing to a sense of involvement and belonging among the residents.

In conclusion, the positive evaluation of Westbank Care Home by the Care Inspectorate reflects the dedication of the staff and leadership in providing high-quality care for older individuals in the Troon community. Residents benefit from a nurturing and engaging environment that supports their wellbeing and fosters a sense of belonging and choice.