Housing support service in South Ayrshire for those with addiction issues is placed in the spotlight by Care Inspectorate

Care Inspectorate Shines a Light on Housing Support Service for Those with Addiction Issues in South Ayrshire

A housing support service in South Ayrshire dedicated to assisting adults dealing with addiction problems has garnered positive attention from the Care Inspectorate following an unannounced inspection. We Are With You South Ayrshire, Housing Support Service, located in Killoch Place, Ayr, received high marks, being graded as ‘very good’ across three quality indicators and ‘good’ across another.

The Care Inspectorate’s assessment revealed that individuals utilizing the service were actively involved in setting their own goals, with opportunities to provide feedback and contribute to the service’s development and enhancement. Staff were commended for their flexibility in managing schedules to accommodate the needs and availability of those under their care. Moreover, efforts were made to ensure the service’s accessibility to a wider range of individuals.

The report also highlighted the positive feedback received from individuals benefiting from the support provided by We Are With You South Ayrshire. However, the inspection noted that the service had yet to embark on self-evaluation, prompting discussions on the advantages of this practice to facilitate continuous improvement within the service.

We Are with You South Ayrshire, a housing support service operated by the national UK charity We Are with You, offers assistance to adults grappling with substance misuse issues. The service caters to individuals residing in urban and rural areas across the local authority. The Care Inspectorate praised the service for its efforts in facilitating health assessments, making necessary referrals, and providing support through dedicated staff members informed about each client’s circumstances.

In terms of quality indicators concerning wellbeing support, leadership, and staff teamwork, the service excelled with ‘very good’ ratings, while planned care and support were graded as ‘good’. Additionally, the service extended its support to family members of individuals facing substance misuse challenges through Community Reinforcement and Family Training (CRAFT) support groups, fostering improved relationships and aiding in the recovery process.

We Are With You South Ayrshire’s commitment to supporting individuals battling addiction concerns shines through the positive assessment from the Care Inspectorate, reflecting a dedicated approach to enhancing the lives of those in need within the community.

Insights and Summary:
The housing support service in South Ayrshire, as highlighted by the Care Inspectorate, showcases a commendable commitment to providing quality care and support for individuals struggling with addiction issues. The positive feedback received and the emphasis on client involvement and empowerment reflect a person-centred approach to service delivery. The service’s provision of not just practical assistance but also emotional and psychological support through family involvement demonstrates a holistic approach to tackling addiction. Ultimately, the success of such services relies on a combination of dedicated staff, client engagement, and a supportive framework that prioritises individual wellbeing and positive outcomes.