NHS Grampian ends ‘critical incident’ that saw patients diverted to other hospitals

NHS Grampian has resolved a ‘critical incident’ after patients were redirected to other hospitals due to capacity issues. The health board declared the critical incident on Thursday evening, citing high patient volume at Aberdeen Royal Infirmary. Both ARI and Dr Gray’s Hospital had been operating over capacity since September, with occupancy rates exceeding 100%. This led to a small number of patients being diverted for treatment elsewhere, prompting the board’s announcement.

However, the situation improved slightly on Friday, and by Saturday, the critical incident was officially concluded. NHS Grampian’s chief executive, Adam Coldwells, expressed gratitude to staff and partner agencies for their efforts in managing the challenging circumstances. He reassured the public that patients requiring life-saving care were still being admitted, while those with non life-threatening issues were redirected.

Coldwells acknowledged the continued pressure on the healthcare system and emphasised the need for collaboration to address delays in discharges and staffing shortages. He highlighted the public’s role in facilitating timely discharges by following self-care guidance and seeking medical advice promptly when needed.

Despite the resolution of the critical incident, NHS Grampian remains vigilant about ongoing challenges and is planning a review to enhance preparedness for future situations. The board will provide updates on the situation at their upcoming meeting in December. Coldwells issued an apology to individuals affected by the changes during the critical incident period and emphasised the importance of community support in alleviating pressures on healthcare services.

The recent events at NHS Grampian serve as a reminder of the strains faced by healthcare providers and the critical role of effective coordination in managing crises. It underlines the importance of proactive measures to address capacity issues and ensure seamless delivery of care to patients.

Insights and Summary:
The resolution of the critical incident at NHS Grampian demonstrates the dedication and resilience of healthcare professionals in addressing unprecedented challenges. The board’s swift action and collaboration with partner agencies helped mitigate the impact on patient care. However, the incident underscores the ongoing pressures faced by healthcare systems and the need for sustainable solutions to enhance resilience. Public engagement and support play a crucial role in alleviating strains on healthcare services and ensuring efficient delivery of care. As healthcare providers continue to navigate complex issues, proactive measures and effective communication remain essential in safeguarding patient well-being.