Portal Between New York And Dublin Closed After A Week Due To ‘Inappropriate Behavior’


May 8, 2024, marked the debut of an innovative “portal” linking New York, USA, with Dublin, Ireland, promising an era of unprecedented digital connection between the two cities. Envisioned by Lithuanian artist Benediktas Gylys, this large circular screen served as a live window, broadcasting real-time interactions and sights from one city to the other. The project, grounded in the idea of transcending physical and cultural barriers, aimed to foster a sense of global unity by allowing people from vastly different backgrounds to connect and share experiences directly.

However, the portal’s noble intentions were quickly overshadowed by challenges as it had to be shut down temporarily within a week due to incidents of “inappropriate behavior” from participants.

Photo: Rhododendrites, CC BY-SA 4.0 ,via Wikimedia Commons

The Vision Behind the Portal

The concept of the portal was not merely a technological novelty but an artistic statement about global interconnectedness and the breaking down of cultural barriers.

Artist Benediktas Gylys envisioned the portals as more than just art installations; they were to be dynamic bridges linking distant communities. Each portal serves as a real-time window to another world, allowing people to see and interact with each other as if they were in the same room. This innovative idea aimed to foster a deeper understanding and appreciation of diverse cultures and lifestyles, potentially transforming how we perceive those who are geographically distant.

In practical terms, the portal consisted of a large circular screen set up in popular public spaces in both New York and Dublin. These screens live-streamed images directly between the two cities, enabling people to communicate face-to-face in real-time. Events, performances, and casual interactions were all part of the planned activities, aiming to make the experience enriching and engaging for participants. The hope was that such direct and personal communication would cultivate a sense of global community, emphasizing that despite physical distances, we live in a singular, connected world.

The enthusiasm for the portal was palpable from the start, with city officials and citizens alike praising its potential to bridge the emotional and cultural gaps between continents. The Lord Mayor of Dublin, Daithí De Róiste, encouraged Dubliners and visitors to interact with the installation, offering a warm Irish welcome to viewers from across the globe. This initiative was seen as a step forward in using technology not just for economic or practical purposes, but for building and sustaining the social and emotional links that define our shared humanity.

Setbacks From Public Behavior

Despite the initial enthusiasm, the reality of maintaining civility in such an open and unmoderated digital environment soon became apparent. Within days of its activation, the portal became a stage for a series of regrettable incidents that marred its lofty goals.

Participants on the Dublin side displayed inappropriate behaviors, including offensive imagery and gestures, directly into the camera—acts that were instantly visible in New York. These actions included showing images of historical tragedies and engaging in vulgar displays, quickly circulating on social media and sparking outrage among viewers. This breach of decorum not only disrupted the intended cultural exchange but also highlighted the vulnerabilities of such open digital interactions.

The immediate response from Dublin City Council was to temporarily shut down the portal to reassess the situation and implement measures to prevent further abuses. This decision underscored a critical oversight in the project’s design: the lack of adequate safeguards to filter or block inappropriate content. The challenge lay in creating a balance between openness and control, ensuring that the portal remained a space for positive exchange without becoming a platform for harmful behavior.

The council promised to introduce “technical solutions” aimed at curbing the misuse while preserving the integrity of the interaction. These solutions included more sophisticated monitoring technologies and possibly pre-screening content before it could be broadcasted.

Photo: Suo Edits, CC BY-SA 4.0, via Wikimedia Commons

Reopening With Tightened Security and New Guidelines

After a week-long closure, officials have introduced a series of measures to prevent further disruptions to the popular New York-Dublin portal. The exhibit now features additional fencing and clearly marked spacing decals, encouraging visitors to maintain a respectful distance from the art installation. To curb any attempts to interfere with the live feed, a new system has been added that automatically blurs the camera if it’s obstructed.

Dublin has also adjusted the Portal’s availability, limiting operating hours to 11 am to 9 pm, while New York’s hours are set between 6 am and 4 pm. In New York, security staff will now be present on-site at all times to ensure everything runs smoothly.

Despite the initial issues, the portal has remained a huge hit with the public, drawing tens of thousands of visitors and generating nearly two billion online interactions. Organizers are optimistic that these new precautions will help maintain the spirit of the project, allowing people to continue experiencing the joy and connection it brings to both sides of the Atlantic.

Engaging With Digital Cultural Exchanges Like the New York-Dublin Portal

For individuals looking to enrich their lives through digital portals and similar installations, here are some direct and practical tips:

  • Observe Mindfully: When interacting with the portal, take the time to really observe the details of the live stream from another city. This mindful observation can enhance your appreciation of different cultures and environments, promoting a sense of calm and curiosity.
  • Engage Respectfully: Use the opportunity to interact with people from different backgrounds as a learning experience. Approach conversations with respect and an open mind, which can lead to more meaningful and enriching interactions.
  • Document Your Experiences: Keep a journal or blog about your experiences with the portal. Writing about your thoughts and feelings can help process what you’ve learned and felt during the interactions, contributing to your personal growth.
  • Practice Language Skills: If the portal connects to a city where a different language is spoken, use the opportunity to practice or learn new language skills. Even simple greetings or phrases can enhance your linguistic abilities and add to your cultural understanding.
  • Participate Actively: If there are organized events or activities through the portal, participate actively. Whether it’s a fitness class, a dance routine, or a cultural quiz, active participation can enhance your physical and mental health.
  • Use Technology Mindfully: Be conscious of the time you spend engaging with the portal. Set limits to ensure that while you benefit from the experience, it doesn’t overwhelm your daily routine or sleep patterns.
  • Share and Reflect: After engaging with the portal, share your experiences with friends or family. Discussing what you saw and learned can deepen the personal impact of the experience and spread the inspirational aspects of cultural exchange.

Featured Image via Rhododendrites, CC BY-SA 4.0, via Wikimedia Commons


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