‘Unbelievable Jeff’: TV legend blasts Scots Hilton hotel over ‘rip off’ check-in charge

TV legend criticises Scots Hilton hotel for check-in charge

Sky Sports icon Jeff Stelling has publicly condemned a Scottish hotel for its early check-in charge, labelling it a “money-making rip off”. Stelling, known for his role as the anchor man of Soccer Saturday and now a popular after-dinner speaker, took to social media to express his frustration while hosting a Q&A event at the Hamilton Town House.

Stelling had made a reservation at the Hampton by Hilton Hamilton Park hotel, located at Hamilton Racecourse, but was met with a dilemma upon arrival. Despite the room being ready, he was informed that he would either have to wait two-and-a-half hours or pay £10 per hour to check in before 3pm. In a tweet to his 271,000 followers, Stelling criticised the hotel, stating that they should be ashamed of their policy.

The post quickly gained traction, garnering 1.2 million views, with fans showing support for Stelling’s stance. Many chimed in to express their solidarity with the presenter, condemning the practice of charging guests for early check-ins. Hilton Honors responded to Stelling’s tweet, offering assistance and apologising for any inconvenience caused.

During the Q&A event, Stelling regaled the audience with amusing anecdotes from his illustrious 30-year career, alongside former colleague Bianca Westwood, guest Charlie Nicholas, and a surprise appearance by Frank McAvennie. Known for his long tenure on Soccer Saturday, Stelling bid farewell to the show at the end of the 2022/23 season.

Hampton by Hilton Hamilton Park has been contacted for comment regarding the incident. As the debate continues over hospitality practices and customer service standards, Stelling’s outspoken criticism sheds light on the importance of transparency and fair treatment for all guests.

In conclusion, Jeff Stelling’s public condemnation of the early check-in charge at a Scottish hotel highlights the significance of customer service in the hospitality industry. His social media post not only resonated with fans but also sparked a broader conversation about transparent policies and fair practices within the sector. Hotels and establishments are increasingly under scrutiny for their treatment of guests, emphasising the need for consistent and customer-oriented service. Stelling’s advocacy for consumer rights serves as a reminder of the influence public figures can have in advocating for positive change within businesses.